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A split order is an order for which some items can be shipped at different times. Order items are shipped at different times when:
  • Some items do not currently exist in your warehouse (pre-order, item is out of stock, and item was ordered as a backorder) – or –
  • It takes additional time to prepare items per customer requirements (such as tailor-made shoes, engraving on jewellery, and more).In such cases, these items are shipped to the customer at a later stage, while the rest of the order’s items are shipped immediately; hence the order is split. You can learn more by visiting the link to the Fulfilment Video Tutorial (2 parts) (part 2) and Fulfilment Overview.Fulfilment Overview