- Complete accessing your policy rules.
- In the dropdown menu located to the right of Approval Process, select Automatic.
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Click the save icon in the top right corner.
The save icon is only displayed when you change your Approval Process selection. - In the left menu, click Returns & Exchanges.The Manage Returns window is displayed.
- Click an RMA that matches the conditions in the policy rule.
- Confirm the RMA does not remain in Pending Requests.
Configuring Automation Rules for Returns
Configuring Auto-Approvals
Auto-approvals automatically approve RMAs that meet policy rule criteria.

