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The invoice is a necessary document for customs clearance when the order is shipped abroad. The invoice is printed after the waybill. Only one invoice is generated even if the order has more than one parcel. Place the invoice inside a pouch and attach it to the parcel. Make sure that the invoice content is clear and visible. Invoices are NOT printed:
  • If the order is of PLT type (Paperless Trading policy), the invoice information is transmitted electronically by the shipper at customs. In that case, a cloud indication (image9.png) is displayed next to the order in the Process Order Screen (#11).
  • If an EU merchant ships within the EU, clearing customs is not needed and therefore the invoice is not printed.

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Example of an Invoice

Figure: Invoice Example